Nutrition With Dita (NWD) retains some information about you. This page summaries how that information is used and how we keep it secure. Your data is safe with us, and we sincerely respect your right of privacy!
We need and use your personal data in order to provide you with the best direct healthcare. Therefore, the legal reason for our holding personal information about you is for a legitimate interest.
Should you have any requests for more information, contact us at email@example.com. We regularly review this Privacy Notice. The last update was done in June 2019.
What do we do?
NWD provides nutritional therapy services in order to improve clients’ health using lifestyle and diet alteration. During the whole process, you will be guided by Dita, who is a fully qualified, insured, and certified Nutritional Therapist.
Throughout sessions, we analyse lifestyle, biochemical processes. Based on medical science, we systematically work to get to the root of the problem which troubles you, or to improve your current health condition. Using a holistic approach, we focus on prevention, the improvement or optimisation of mental and physical health, and also chronic health conditions.
The ways you share your personal information with us:
- Through email, social media, over the telephone or by post
- By completing a questionnaire
- During sessions
- By signing a terms of engagement form
- By taking credit card and online payment
- This may include, but is not limited, the following information:
- details of referrals and appointment requests
- basic details such as name, address, contact details and next of kin
- health information – your medical history, dietary, lifestyle, supplement and prescribed drugs details, biochemical test results, clinic notes and created health plans
- GP contact information
- Bank details when booking online or over the phone
After completion of your healthcare, we retain your personal data for the period defined by NTOI (The Nutritional Therapists Of Ireland). This will help us to process any complaint should you may make some.
Information we get from other sources
We may obtain sensitive medical information in the form of test results from third parties, such as other healthcare providers or biochemical testing firms.
The provision of this information is subject to you giving us your express consent. It is essential that you give us your consent so that we will be able to manage your healthcare at its best. In the opposite case, provided healthcare may become less effective.
Use of your personal data
NWD acts as a data controller and a data processor of all data we will gain about you.
At all times, we undertake to protect your personal data, including any health and contact details, in a manner which is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection. We will also take reasonable security measures to protect your personal data storage.
We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual or to prevent a serious crime. Also, where there is a legal requirement such as a formal court order.
We will use your data for marketing purposes only with you giving us your express consent to do so.
Sharing your personal data with third parties
It is our professional and ethical duty to keep information about you strictly confidential. We will only disclose your information with other third parties with your express consent.
Furthermore, we will disclose your personal data with the exception of the following categories of third parties:
- Our professional body NTOI, for the processing of a complaint made by you
- Any contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential
- Anyone to whom we may transfer our rights and duties under any agreement we have with you
- Any legal or crime prevention bodies and/or to satisfy any regulatory request, if we have a duty to do so or if the law allows us to do so.
With your consent, we may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare. We shall not include any sensitive information. We will seek your express consent before sharing your information with your GP or other healthcare providers. However, if we believe that your life is in danger then we may pass your information onto an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.
We may share your case history in a highly encrypted form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazines or online professional sites. We will seek your explicit consent before processing your data in this way.
Every individual has the right to see, amend, delete or have a copy of data held that can identify you, with some exceptions. You do not have to give a reason to see your data.
If you want to access your data, you have to make a special request in writing to firstname.lastname@example.org Under special circumstances, some information may be withheld. We reserve the right to respond you within 20 working days from the point of receiving the request. Your request must contain your phone number and an email address which is genuinely used by you on daily basis (alternatively a postal address where you want the documents to be posted). Our response will include the details of the personal data we hold on you including:
- Sources from which we acquired the information.
- The purposes of processing the information.
- Persons or entities with whom we are sharing the information.
You have the right, subject to exemptions, to ask to:
- Have your information deleted.
- Have your information corrected or updated where it is no longer accurate.
- Ask us to stop processing information about you where we are not required to do so by law or in accordance with the NTOI guidelines.
- Receive a copy of your personal data in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller.
- Object at any time to the processing of personal data concerning you
We do not carry out any automated processing, which may lead to automated decision based on your personal data.
If you would like to invoke any of the above rights then please write to email@example.com
Safeguards ensuring that your data is secure
We only use information that may identify you in accordance with GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.
Within the health sector, we also have to follow the common law duty of confidence, which means that where identifiable information about you has been given in confidence, it should be treated as confidential and only shared for the purpose of providing direct healthcare. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.
We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only. We use the latest and regularly updated encryption to ensure that any sensitive data in digital form are safe.